IP Geolocation FAQs

IP Geolocation is the technique of finding approximate physical location of an internet connected device with the help of an IP Address

IP Geolocation provides data such as city, state, country, continent, zip code, time zone and local currency etc.

Our database is 99% accurate in country level and around 75% accurate in city level. The accuracy for mobile networks is lower than that of wired networks.

We have developed a database of IP Addresses and their location information. We gather this information from various sources including RIRs and our partner ISPs.

Yes. Please check Pricing page for pricing details.

All of our databases are available in plain CSV files which are broken down into multiple relational files so that importing them to SQL databases or reading them directly in different programming languages is simple and straight forward.

Our data is updated multiple times per week.

We provide 99.99% uptime SLA on all of our paid plans.

Yes. Please contact our support for that.

Yes. You can cancel your subscription any time you want and there is no long term commitment. You will not be charged after your plan is cancelled.

We accept PayPal and all credit / debit cards. We use Paddle as our payment processor and distribution partner. All transactions will appear from "Paddle.com Market Limited".

No. We don't allow commercial use of our free plan. Free plan is only for development and evaluation purpose. Please upgrade to one of our paid plans for commercial use.

We don't have any rate limiting or threshold on our paid plans. However, we do have a daily limit on the number of requests in our Free (Developer) plan, which is 1000 requests per day.

If you are a seasonal business or a business whose requests depend on marketing campaigns, you can either start with a smaller plan and rely on our surcharge pricing when you exceed your quota or signup for an annual plan. Annual plans apply yearly limits instead of monthly, and unused requests carry over.

No. We don't store any of the IP address you query. We only store the count of requests for billing purposes.

Yes, we are compliant with GDPR and US data protection laws including CCPA. A DPA is available on request for paid customers. Contact support@ipgeolocation.io for more information.