Frequently Asked Questions
- Free Plan: $0/month, includes 1,000 requests per day.
- Standard Plan: includes all Free Plan features plus lite network and company data. Read more
- Security Plan: adds security data on top of the Standard Plan. Read more
- Advance Plan: includes pinpoint location, abuse data, and detailed network data. Read more
Absolutely. You can cancel anytime through your dashboard . Your service remains active until the end of the billing period.
An API request is any call made to retrieve data for a single IP address. Every call counts as one request.
No, the Free Plan is only for development and evaluation. A paid plan is required for commercial use.
Additional requests are charged at a fixed surcharge. You can control this in the dashboard .
Client-side errors (e.g., malformed IPs) do not count. Valid API responses do count — even if they return limited data.
Yes, notifications are automatically sent when you reach 80%, 90%, and 100% of your quota.
The geolocation databases are updated daily to maintain accuracy.
All plans include accurate city-level data. Higher-tier plans provide more precise and pinpoint geolocation.
Yes, annual subscriptions receive a 17% discount — equivalent to getting 2 months free compared to monthly billing.
Refunds are possible if canceled before the billing period ends. Refunds may be prorated based on time used or number of requests.
1,000 daily requests, with access to: IP geolocation (city-level), currency data, astronomy info, timezone, and user-agent parsing.
Higher request limits, better geolocation accuracy, ASN and company data, hostname and domain lookups, abuse contact details, multilingual response, security features (VPN/proxy detection, bot detection, threat scoring), and priority email support.
Yes, bulk requests are supported. Each IP address in the batch counts as one request toward your quota.
Use your dashboard to monitor usage and stats.
Yes, you can change plans anytime via your account dashboard . Changes take effect immediately.
Only paid users can make surcharge requests. You can enable or disable this option in the 'Allow Surcharge Usage' setting of your dashboard .