IP Geolocation FAQs

IP Geolocation is the technique of finding the approximate physical location of an internet connected device with the help of an IP Address.

IP Geolocation provides data such as city, state, country, continent, zip code, time zone and local currency etc.

Our database is 99%+ accurate at the country level, 90%+ at the state/region level, and 85%+ at the city/locality level. Accuracy for mobile networks is lower than for wired networks.

We have developed a database of IP Addresses and their location information. We gather this information from various sources including RIRs and our partner ISPs.

Yes. Please check Pricing page for pricing details.

Our databases come in CSV and MMDB as standard, with JSON, Parquet, or any custom format on request at no extra cost. CSV archives are broken into multiple relational files, so importing them to SQL databases or reading them directly in different programming languages stays simple and straightforward, and every format ships with stable schemas and changelogs.

API data is updated daily, fed by crawlers and pipelines that run 24/7. Databases ship daily and weekly updates depending on the product and your subscription plan. For a look behind the scenes, read how our IP geolocation data is built.

We provide 99.99% uptime SLA on all of our plans.

Yes. Please contact our support for that.

Yes. You can cancel your subscription any time you want and there is no long term commitment. You will not be charged after your plan is cancelled.

We accept PayPal and all credit / debit cards. We use Paddle as our payment processor and distribution partner. All transactions will appear from "Paddle.com Market Limited".

No. We don't allow commercial use of our free plan. Free plan is only for development and evaluation purpose. Please upgrade to one of our paid plans for commercial use.

We don't have any per-second or per-minute rate limits on any plan. A 429 is returned only when your request quota is used up: on the free plan, once you reach the daily limit of 1,000 requests; on paid monthly or yearly plans with surcharge usage turned off, once your subscription quota is consumed; and on paid plans with surcharge usage turned on, once you have also used up all of your extra surcharge usage.

If you are a seasonal business or a business whose requests depend on marketing campaigns, you can either start with a smaller plan and rely on our surcharge pricing when you exceed your quota or sign up for an annual plan. Annual plans apply yearly limits instead of monthly, and unused requests carry over.

No. We don't store any of the IP address you query. We only store the count of requests for billing purposes.

Yes, we are compliant with GDPR and US data protection laws including CCPA. A DPA is available on request for paid customers. Contact support@ipgeolocation.io for more information.